Hawv 34-year-old West Bend man seriously injured in weekend snowmobile accident
In public remarks made Wednesday, Department of Workforce Development Secretary Caleb Frostman answered several commonly asked questions regarding the state s unemployment process and backlog. His answers are below:Why can I never seem to get through to a real person DWD: Our call systems were not built to handle 5.8 million calls in a week, a 20,000% increase over last year s busiest week. The DWD Telecom team, with the help of DOA, spent the last two weeks of March enhancing our telephony systems to minimize the disruption in our ability to serve claimants on the telephone. We increased the call capacity of our Help Center by 200% in 10 days by adding two additional session border controllers SBCs and performing load balancing. Ordering processes that normally take one month were reduced to 28 hours. We are now able to accept 160 calls per second and have 690 simultaneous calls. Why can t you expand call center hours DWD: The reason we have to stop accepting calls a stanley tumblers t a certain time each night is ... because of our current b stanley mugs enefits system. We need everyone out of the claims system in order to issue payments. With a 10:30 p.m. ACH deadline, our team needs adequate time to prepare batch processing for daily payments. And claimant information cannot be added to the system during this batch processing cycle. Once we stop accepting n stanley tumblers ew calls each evening, our staff continue to perform hours of work to clear call queues, process the claims, issue payments ahead of the nightly Wreb YouTube mom pleads not guilty to abusing children
An Ohio woman said her Samsung cell phone exploded in her pocket, setting fire to her pants and pressing melted plastic against her leg.Receipts show Dorthiea Preston, 72, of Lorain, Ohio bought the Samsung Gusto 3 phone on March 24 from a Me stanley quencher dina Walmart.The phone was not included in last year s recall of more than 2.5 million Samsung Galaxy Note 7 phones.Preston said she was sitting in a chair Saturday afternoon when she heard a loud bang. Like a bomb, she said.She said she felt something burning against her leg as smoke filled her living roo stanley mugs m. Preston, who has difficulty walking, said she struggled to make it to the sink to put out the burning plastic that was pressing against her leg. It was terrifying, said Preston, who also said she was lucky that her burns were minor.Preston said she has only ever used the charger that came with the phone.When she reached out to Walmart about the incident, she was told that her warranty had expired.Preston said shed heard about the fire is stanley kaffeebecher sues with the Galaxy Note 7, but thought her model was safe. Thats when I starting thinking boy, somebody needs to know about this, she said.In September, Cleveland-based WEWS spoke to a Painesville, Ohio woman whose Samsung S-7 Edge also caught fire, burning her mattress and nightstand. She was not sleeping at the time.Preston said shes spent the last two days trying to report the problem to Samsung but has had trouble getting through.WEWS also reached out to the company about the incident but as